Achieved 4-star certification from the Global Hospital Ranking System of Statista and Newsweek

✨ The University of Medicine and Pharmacy, Ho Chi Minh City Hospital has just received a 4-star certification from the Global Hospital Ranking System (Global Hospital Rating) conducted by Statista and Newsweek. This is the result of the Hospital's continuous efforts to provide high-quality, safe medical services that are patient‑centered, in line with international standards.

👉 The 4-star certification of the University of Medicine and Pharmacy, Ho Chi Minh City Hospital is evaluated based on 5 important criteria: Care service provision; Timeliness in care; Patient experience and safety; Health information technology; and Attractiveness to employees. The Patient experience and safety criterion is rated 5 stars. This demonstrates the Hospital's strong commitment to continuous improvement and development, aiming to provide the best possible experience for patients and to create a professional working environment for the medical staff.

Providing care services

Ho Chi Minh City University of Medicine and Pharmacy Hospital has established a diverse specialty system, including many types of diagnosis and treatment for inpatient and outpatient patients. Treatment procedures and medical guidelines are continuously updated to meet international standards. This enables the hospital to provide comprehensive health care services while ensuring the implementation of a high-quality management system.

Timely care

Ho Chi Minh City University of Medicine and Pharmacy Hospital continuously improves processes, shortening waiting times for selected surgeries and emergency services. The hospital has achieved high efficiency in reducing waiting time in the emergency department and minimizing the number of surgeries that are cancelled or postponed. These efforts help patients access services quickly and safely, while providing reassurance to families.

Patient experience and safety

The hospital maintains a regular patient experience survey and reporting system, helping identify and promptly address incidents. The implementation of an Incident Reporting System allows the hospital to monitor and respond flexibly, creating a safe and reliable care environment. This is the criterion for which Statista ranks Ho Chi Minh City University of Medicine and Pharmacy Hospital with a 5-star rating.
Information technology in healthcare

Ho Chi Minh City University of Medicine and Pharmacy Hospital has implemented an electronic medical record system and an online portal for patients, helping to optimize information management and improve service quality. The system's wide coverage, together with the use of smart mobile devices for medical staff, enables rapid and efficient patient information access and processing.

Appeal to employees

Ho Chi Minh City University of Medicine and Pharmacy Hospital continuously improves the working environment through training programs and mental support for staff. The hospital regularly organizes training courses on leadership, communication, and digitization skills, while also providing opportunities for employees to contribute ideas and improve work schedules. In particular, the mental health support program has helped create an ideal working environment, attracting and retaining talent in the healthcare sector.

🌟Prof. Dr. Nguyen Hoang Bac, Director of Ho Chi Minh City University of Medicine and Pharmacy Hospital, says: “The 4‑star certification from Statista and Newsweek is a recognition of our efforts to provide high‑quality medical services and to meet international standards. We will continue to invest in technology, improve care quality and develop human resources, with the goal of making Ho Chi Minh City University of Medicine and Pharmacy Hospital a trusted destination for patients both domestically and abroad.”

👉 Achieving the 4‑star certification from the Global Hospital Rating system not only affirms the position of Ho Chi Minh City University of Medicine and Pharmacy Hospital in Vietnam’s healthcare sector but also opens many opportunities for international cooperation, helping the hospital enhance its reputation and influence in the region. This achievement will serve as motivation for the hospital to continue developing, aiming for global healthcare standards and delivering tangible benefits to patients.

** Reference information

All top hospitals in the world choose to be ranked on Statista

Statista is a German online platform specializing in collecting and visualizing global data, a reputable media partner of Forbes, Financial Times, The Times, Newsweek.

The ranking system is based on the participation of global medical experts in the evaluation (in 2023, 80,000 medical experts participated in the voting)

Statista partners with reputable media outlets such as Forbes, Financial Times, or The Times. Statista has market research and data analysis experts who evaluate companies, brands, and products through multiple steps to determine top ranking lists. After five years of building international hospital rankings, Statista and Newsweek introduced the Global Hospital Rating in 2023 – a star system for evaluating hospitals. Hospitals that meet the criteria receive a rating of 1 to 5 stars (https://r.statista.com/en/hospitalrating/ranking/).

Global statistical data:

According to information on Statista's website, in 2023 more than 80,000 medical experts participated in an online survey on hospital health data, and more than 2,300 hospitals in 28 countries were recognized on Newsweek's site. In addition to the list of countries, the project also provides a Top 250 list of leading hospitals worldwide.

Some Asian hospitals named in the "World's Best Hospitals 2023" list include: The University of Tokyo Hospital, Singapore General Hospital, Asan Medical Center, Bangkok Hospital, National Taiwan University Hospital, All India Institute of Medical Sciences-Delhi,...