| Technical service name | Fee | HI Rate |
|---|---|---|
Dịch vụ
Bringing optimal healthcare solutions by integrating treatment, research and training
Outpatient consultation
At the Outpatient Department, clinics are organized into groups based on common health conditions. Patients can proactively choose a clinic that suits their needs or receive initial consultation and guidance from a doctor to be directed to the appropriate specialty, ensuring the right treatment approach from the very beginning. Patients can also use the UMC Care application to book appointments, track laboratory and diagnostic results, manage personal health records, and make payments conveniently.
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Specialist Clinic
When patients need more in-depth and convenient consultations
The Specialist Clinic is designed for patients who require advanced examinations, wish to consult directly with leading experts, and prefer a streamlined process with reduced waiting times.
The consultation process is organized within a dedicated area, with continuous support from medical staff, allowing patients to focus on discussing their health status and treatment options with the doctors.
The clinic is also suitable for international patients and Vietnamese expatriates, offering a separate waiting area and translation services (English, Chinese, Korean, Khmer, etc.), ensuring clear and convenient communication of medical information.
General health check-up
When you want to understand your health status and detect potential risks early
At the Department of Health Check-ups on Demand, patients are examined by doctors who provide a comprehensive assessment and personalized advice based on age, gender, medical history, and individual risk factors. Examination results are stored in electronic medical records, making it convenient to monitor and compare health over multiple visits.
The check-up packages are designed flexibly, ranging from general to specialized assessments, tailored to different age groups and risk profiles. Patients can choose to screen for common diseases, follow medical recommendations for cancer screening, or undergo specialized tests if indicated.
General health check-ups are suitable for individuals, employees, businesses, and organizations seeking routine health assessments, helping to detect health issues early and support long-term well-being.
Inpatient Treatment
In the period of inpatient treatment at the Hospital, patients are cared for in a safe, quiet environment that is convenient for recovery. The ward is arranged suitably for rest and basic activities, helping patients feel at ease to focus on treatment.
The nursing team monitors and supports 24/7, promptly meeting care needs and communication support when needed. Patients are also advised on a nutrition regimen appropriate to their medical condition, contributing to improved treatment effectiveness.
The hospital focuses on creating a clear, seamless, and friendly inpatient treatment experience, so patients and families can feel reassured throughout the hospital stay. Patients are kindly invited to refer to the Handbook for inpatient treatment patients for additional necessary information.
Emergency
Timely support for patients in emergency situations
The hospital provides emergency services and patient transportation in out-of-hospital emergency situations. Patients can be transported from their homes or other medical facilities to the Hospital, as well as transferred to another hospital or discharged home when appropriate professional directives are given. Throughout the transportation process, patients are monitored and cared for by medical staff to ensure safety.
When emergency assistance or patient transport is needed, please contact: (028) 3952 5515
Customer Care
The Customer Care Department is the point of contact supporting patients and families during examination and treatment at the Hospital. Patients can contact to receive guidance, have questions answered, and get timely assistance, making the visit more convenient and clear.
The Customer Care Department provides support:
• Guidance on registering for medical examinations by phone
• Interpretation assistance (English, Chinese, Korean, Cambodian)
• Providing information about medical services, procedures, and facilities at the Hospital
Customer Care hotline: 1900 2827 (business hours)
