Guide to Booking Appointments and Follow-up Visits with Health Insurance for Non-referral Visits on UMC Care

📢 Patients using Health Insurance for Non-referral Visits for initial or follow-up visits are kindly requested to book their appointment and provide Health Insurance information on the UMC Care app before coming to the Hospital.

Booking in advance helps ensure that you receive a suitable appointment slot, manage your time more effectively, and reduce waiting time.

⚠️ If you do not book in advance, suitable appointment slots may no longer be available, or only later time slots may remain.

👉 STEPS TO FOLLOW:

• Step 1. Select appointment information: Choose the specialty, doctor, and appointment date and time.
• Step 2. Select Health Insurance: Choose “Have Health Insurance”, then select “Health Insurance for Non-referral Outpatient Visits.”
• Step 3. Enter Health Insurance information for non-referral visits: Review your information, upload images of the front and back of your Citizen Identity Card/ID card, and sign the consent declaration as instructed in the app.
• Step 4. Make payment for the appointment.
• Step 5. Receive the appointment slip: The system will issue an electronic appointment slip once the booking process is completed.
• Step 6. The system will automatically verify and confirm the Health Insurance information on the appointment slip.

✅ If the Health Insurance information is confirmed as valid: Please proceed directly to the consultation room according to the information shown on your appointment slip.

⚠️ If the Health Insurance information is invalid or requires further verification: Please go to the Registration Counter – Ground Floor, Building A for verification and confirmation of your Health Insurance information.

👉 View the detailed appointment booking and payment guide: