Guide to Cashless Hospital Fee Payment
1. PAYMENT METHODS
1.1. Payment via the UMC Care App
Open the UMC Care app to pay for:
- Consultation fees
- Diagnostic and paraclinical service orders
- Prescriptions (with or without Health Insurance)
- Hospital fees
1.2. Payment via QR Code
Scan the QR code to pay for:
- Diagnostic and paraclinical service orders
- Hospital fees
1.3. Payment via E-wallet
Supported e-wallets include MoMo, ZaloPay, VNPay, Viettel Money, etc.
Applicable to:
- Consultation fees
- Diagnostic and paraclinical service orders
- Prescriptions
- Hospital fees
1.4. Payment via Bank Transfer Using a Unique Payment Account Number
Enter the designated payment account number to pay for:
- Diagnostic and paraclinical service orders
- Hospital fees
1.5. Payment via Multipurpose Patient Card
Top up your Multipurpose Patient Card and use one-touch payment for all eligible services at the Hospital.
1.6. Payment via POS Terminal
Use an ATM/debit card or credit card to pay hospital fees.
2. PAYMENT INSTRUCTIONS
2.1. VIA THE UMC CARE APP
Step 1: Log in to the UMC Care app.
Step 2: Select “Hospital Fee & Prescription Payment.”
Step 3: Select the patient profile.
Step 4: Select the payment category:
- Service order
- Prescription
- Inpatient hospital fees
Step 5: Select the service order, prescription, or hospital fee notice you wish to pay.
Step 6: Select a payment method:
- Bank account via Mobile Banking
- E-wallet
- Bank card / International card
- QR Code
- Apple Pay (Vietcombank, Techcombank, MB Bank, VPBank, ACB, VIB, BIDV)
Step 7: Enter the required information, if applicable.
Step 8: Confirm the payment.
2.2. PAYMENT VIA QR CODE
Step 1: Open your banking or e-wallet app.
Step 2: Select the QR code scanning function.
Step 3: Scan the QR code printed on the service order or hospital fee notice.
Step 4: Verify the payment amount.
Step 5: Confirm the payment.
2.3. PAYMENT VIA BANK TRANSFER USING A UNIQUE PAYMENT ACCOUNT NUMBER
Step 1: Open your banking app.
Step 2: Enter the designated payment account number shown on the service order or hospital fee notice.
Step 3: Enter the payment amount.
Step 4: Enter the transfer description/reference as instructed.
Step 5: Confirm the transaction.
2.4. PAYMENT VIA MULTIPURPOSE PATIENT CARD
Step 1: Present your Multipurpose Patient Card at one of the following locations:
- Diagnostic and paraclinical service areas
- Accounting transaction counters
- Pharmacy payment counters
Step 2: Staff will verify and confirm the payment information on the Patient Card before proceeding with the requested service.