Guidelines and Regulations for Issuing Value-Added Tax (VAT) Invoices
1. Payment and Insurance Settlement
(If you do not use health insurance, you may skip the insurance settlement step.)
- Private insurance: If you have registered for the Hospital’s direct billing/cashless insurance service, please contact the Insurance Guarantee Office on the ground floor of Building A.
- Health Insurance (Referral/Non-referral cases): Please proceed to Counters 15–20 on the ground floor of Building A to complete the health insurance settlement before requesting an invoice.
2. Invoice Information and Issuance
- VAT invoices are issued at the end of the day on which payment is made, based on the information recorded in your medical examination and treatment records.
- If you need to update or change your invoice information, please go to:
INVOICES / UPDATE INVOICE INFORMATION on the UMC Care app.
Please carefully review all information before selecting “Save” or “Submit.”
3. IMPORTANT NOTES
- If an invoice is to be issued under an organization/company’s information, the relevant information must be updated for each payment transaction. Customers are responsible for the use and accuracy of the organization/company information provided for invoice issuance.
- The Hospital is not responsible for cases where customers provide incorrect or inaccurate invoice information.
4. Invoice Lookup and Download
Invoices can be viewed and downloaded through the following channels:
- MOBILE APP: Select “Invoices” on the UMC Care app.
- WEBSITE: https://hoadon.umc.edu.vn/