Guidelines for paying hospital fees without cash

1. PAYMENT METHODS

Payment via UMC Care app

Payment via QR code

Payment via e-wallet

Payment via bank transfer using designated account

Payment via multi-purpose medical card

Payment via POS machine

Open UMC Care app to pay:

  • Medical examination ticket
  • Paraclinical order
  • Prescription
  • Hospital fee

Scan QR code to pay:

  • Paraclinical order form
  • Hospital fee 

MoMo, ZaloPay, VNPay, Viettel Money… 

  • Medical examination voucher 
  • Diagnostic test order 
  • Prescription 
  • Hospital fee

Enter the payment identifier account number: 

  • Diagnostic test order form
  • Hospital fee 
Top up the multi-purpose medical examination card for one‑touch payment for all services used at the hospital

Use ATM card, credit card to pay hospital fees.

 

2. PAYMENT GUIDE:

2.1. ON THE UMC CARE APPLICATION

- Step 1: Log in to the UMC Care app

- Step 2: Choose function: Pay hospital fees, Prescription 

- Step 3: Select the patient’s record

- Step 4: Choose the item to be paid:

  • Prescription form
  • Medication order
  • Inpatient hospital fee

- Step 5: Select the receipt to be paid/ prescription to be paid/ hospital fee notice to be paid

- Step 6: Choose the payment method:

  • Bank (Mobile Banking)
  • E‑wallet
  • Bank card / international card
  • Scan QR code
  • Apple Pay ( Vietcombank , Techcombamk, MB Bank, VPBank, ACB, VIB, BIDV )

- Step 7: Enter information as required (if any)

- Step 8: Confirm payment

2.2. QR CODE PAYMENT GUIDE

- Step 1: Open the banking app or e‑wallet

- Step 2: Choose the QR code scanning function

- Step 3: Scan the code on the prescription/ fee notification slip

- Step 4: Check the amount

- Step 5: Confirm payment

2.3. GUIDE TO PAYMENT BY DESIGNATED ACCOUNT TRANSFER

- Step 1: Open the banking app

- Step 2: Enter the designated account information on the prescription/ fee notification slip

- Step 3: Enter the payment amount

- Step 4: Enter the transfer content (as instructed)

- Step 5: Confirm the transaction

2.4. GUIDE TO PAYMENT BY MEDICAL CARD

- The patient loads money onto the card and uses the card to pay at the counter.

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